GOVERNMENT – Case Study

Background

The department of current affairs handled the automotive fleet in a manner that was steeped in old 1970’s style bureaucratic practices carrying on from the times of the Soviet Union. The methodology of tracking vehicle related expenses was extremely complicated as it had to look after both expense management and track theft of fuel and unauthorised use of vehicles.

Issues

A plethora of major issues plagued the system:

  • Inefficient expense management
  • Cumbersome and inefficient automotive fleet management system
  • Vast amounts of paperwork
  • Theft of fuel and unauthorised use of vehicles

Areas of Concern

Suboptimal utilisation of fleet, runaway expenses, extensive fuel pilferage, inefficient and bureaucratic management system. This led to gross inefficiency in the running of the automotive fleet coupled with unacceptably high cost overruns.

Solution

Automating the system by digitising all the calculations, which previously involved going through a thick sheaf of papers. This resulted in a time saving of 25 to 30 minutes per vehicle per driver per day. In light of the thousands of vehicles managed under the system, the time saving amounts to hundreds of thousands of hours annually.

The whole fleet management system became more robust and efficient thereby effectively eliminating pilferage, unauthorised use of vehicles, vehicle idling time and gross cost overruns.